Showing posts with label Completed Tasks. Show all posts
Showing posts with label Completed Tasks. Show all posts

Thursday, November 1, 2012

What happened to October?

Welcome to November.  

After a month hiatus where I have been doing only the necessary, I am kicking into high gear again.

What happened this last month:

Attended CHECO conference. 
Many Colorado schools are having similar issues and it was nice to hear discussion.

  • BYOD - Bring your own device

    This fall, tablets and smart phones have showed up in force in addition to the laptops.  With more students sporting more devices, and increasingly, always trying to stay connected to the network, issues are bound to happen. 

    Several campuses had issues, specifically with network outages.  The ones that did not had a sandbox with authentication enforced before even issuing an IP address, and relatively short time-outs so that IPs could be released to new devices.

    Some campuses do a best-effort on all devices brought either by students or faculty/staff or both.  Some refuse to service the devices at all.  Many deans and presidents are carrying ipads so the need to support them is there, but these devices don't necessarily play well with the existing network and security infrastructure.  Concerns about privacy limit some use, and some universities refuse to setup email access on these devices while others allow access through a secure portal (using http/ssl).  Since Java is not available on most devices, existing solutions by Cisco and Juniper are not available.  New technologies are coming out, but until they can tie to the security policies and central management, IT staff is reluctantly supporting these, again as a best-effort.

    Personally, I support iPads and Android tablets in a limited capacity.  I use the 'education is the best policy' approach and make sure the users are aware when data is going over the network and the circumstances under which the data on their device is not secure.  We talk about email and remote desktop connections.  Ultimately, it's an issue of portability.  This is a painful transition period to cloud accessible data within a secure context - it WILL arrive, but just like phone security, it's an area that has much development needed before it's "safe".

  • Many IT positions open
    Each college reported at least one IT position they are currently or are soon advertising as open.

    Recently, there has been a shortage of talented help.  There are less people in the pool of applicants and the overall quality of applicants seems to be lower than a few years ago.  Some colleges have reported failed searches.

    This could be a result of the hiring freeze and budget cutbacks that have been in effect the last four years.  Well, educational institutions are financially stable and hiring again, but in general, we cannot compete with the salaries offered in the private sector.  The large number of jobs available allows individuals familiar with Higher Education IT to really have their pick of schools!

    Computer Science major numbers are still going up at CSU, but are a smaller proportion of the student body, which means the program is not growing as fast as other programs.  At the same time, for the last few years, the students who have worked as programmers or help desk have often had to look a little harder for work, but it's looking like that is changing.
  • The future of learning systems
    CSU has been trying an electronic textbook system.  Texts are purchased for each student (win for the publisher - fewer students have been purchasing texts) at a much lower cost (win for students).  It's been limited to a few classes, and the Americans with Disabilities Act watchdogs are crying foul and sending cease and desist to the providing publisher because the electronic texts don't conform to printed text rules of accessibility.

    My personal reactions and thoughts:

    That is strange - if it's digital, screen readers should be able to overcome the differences, and even print-on-demand Braille editions are significantly cheaper because you don't need to digitize the book first!

    Also, the trend of Math and Science courses to have equivalent sections available online for free (MIT and other universities) is providing a push for more digital recording and playback tools in those classes.  It may be that one day the lectures are licensed like the texts, maybe even viewed outside of class, and professors handle the class in more of a discussion or recitation format, which would turn the standard resident instruction format on it's head.

    Already, resources like the Khan Academy are quite popular among students who are not learning well in standard classrooms.
  • Those were my big take-aways.  Lots of smaller items were discussed as well!

Other things I did

  • Added retention and graduation reports to the Outreach Tracking system
  • Presented twice, once on Assessment for Advising and once on the Advising Tools available at CSU
  • Installed Windows 8.  It's been pretty good thus far
  • Enabled java plugins on about 20 machines - Java is required to run Oracle forms, and so it's annoying when it is automatically disabled for security reasons because a proper patch doesn't exist that keeps Java compatible with the systems!  Really, I blame Oracle.  But since Oracle owns Java, there is no excuse.
  • Attended Mile-Hi Con.  Great seeing Carol Berg and so many of my other favorite authors.
  • Went trick or treating with the kids.  

Tuesday, July 24, 2012

... the other half is maintenance

This morning I arrived at work early - I was hoping to complete a mail-merge before my morning meetings and my afternoon with the kids.  But I made the fatal mistake of pulling up my email to make there wasn't anything more important/pressing.  Lo, and behold, I needed to finish some edits on the CASA Annual report.

I pulled up the report from the email, added an explanation about why our calculated retention rates for orientation attenders and first year freshmen do not match exactly Institutional Research's numbers (we include some students that begin in the summer and some populations that are excluded for state reporting purposes), moved some graphs around and other minor edits.

Next, I pulled a list of the remaining assignments to an advisor who left the university - a flaw in the current system is that when an advisor is inactivated, other departments can no longer look at his list - I have to use the historical database to pull that information (one of many reasons that assignments are due for a re-write).  

I answer a couple more emails.  Time for my 8am meeting with ACNS/the Library.  Walk around construction on campus and into the Library.

8am
Today's topic is the MOU (Memorandum of Understanding) on CASA taking over daily management of the laptop checkout program in the Behavioral Sciences Building.  For the past year, it's been a joint venture where Undeclared Student Tech Fees have paid for machines and our lab staff have worked equal hours along with Library student staff to checkout the machines.  The Library did all the maintenance and setup of machines.

So, now we will take over
  • 10 Macbooks and 15 Dell laptops paid for by Undeclared Student Tech Fees
  • 18 Macbooks and 20 Dell laptops paid for by University Tech Fees
We'll continue to use the library system to checkout laptops for convenience and to charge students who checkin items late and damage/destroy machines.

We (Undeclared Student Tech Fees) are augmenting the laptops with 18 Macbook Pros.

We are adding printers in the area and two printing kiosks.  Students will be able to use the laptops and webprint to print using quota on http://acnspapercut.colostate.edu:9191.  Quota can be added by transferring money from  http://ramcash.colostate.edu.

The Library added surveillance cameras over the checkout desk and will continue to handle the study rooms and seating, and the checkout program is still an extension of Library Technology Services.

We'll be extending hours and having two students watch the desk, hopefully filling the student technical needs even better than we did in the just-in-May-closed-Durrell-lab.

9am
I setup a new Orientation Graduate Assistant whose first day is today.  I talk about technology at CSU, what we provide, and an overview of how technology supports the CASA units.  We provision his account meaning I give him access to:
  • A CASA account and ability to login to machines on the CASA domain
  • Access to install programs on his assigned office machine
  • An exception so that he can have an exchange account on mail.colostate.edu
  • Access to edit portions of the Orientation and Transition Programs website
  • Access to Lighthouse, Leave, Timesheets, and the Orientation Reservation system
  • Access to InvolveNet, the tracking system for First Year Mentor Programs
  • Membership in the appropriate Exchange groups for Calendar management and Distribution Lists
  • The ability to remotely login to his office machine
10:15am
Head over from Aylesworth to TILT.  Finish moving a few items between rooms.  The computer staff moved across the hall from our former office into the former resource room.  Yesterday, the computer staff moved a fridge out and a bunch of desks, computers, monitors, etc into the new space.

*Found the door to our office unlocked.  Old habits die hard - someone unlocked it in the morning, but now there is no reason for it to be unlocked when no one is there.  So, I updated the sticky note on the door.  We'll see if people read.*

Move a bunch of stuff around.  Pulled the black crates and laptops that need to be moved back to Aylesworth.  Promptly forgot them for the rest of the day.

11am
Met with TILT staff about the Great Hall - we have added printers up there and a single machine for printing.  Worked out lots of logistics, and attempted to add the printers to the machines already in place.  Determined I'll need to work with their IT folks to install Papercut Client on laptops.  Lots of documentation needs to be written!!!  

The printers will work just like the BSB printers - purchasable quota can be used to print at any of the locations - Library, BSB, TILT Great Hall.  Housing is also adding printers in several of the residence hall main offices.  *Note to self - order the test printer for housing*

12pm
Rush home to spend the afternoon with my wonderful kids.  It's library day!


Now, here I am during quiet time - Tristin is sleeping, Collin is watching Spiderman on TV, Marcia has been learning Photoshop drawing using a Bamboo drawing tablet (and is now starting dinner), and I am adding way too much detail to this blog.

Gotta go back to work after the kids go to bed.  Still didn't get that mail-merge done.

Just another typical (a-typical?) day in the life of a University IT Geek Father.

Thursday, July 12, 2012

Apparently, I love to work

Today's list of completed tasks:

  • Pull a list of currently enrolled students
  • Attend Coordinating Council where we interviewed a candidate for Business Manager and Data Analysis
  • Reviewed annual reports from other CASA units
  • Fixed Pidgin not connecting on two computers
  • Worked with Matt on scrolling with acceleration in GMS
  • Answered 22 emails and deleted over 100
  • Added advisors to Animal Sciences advisor list
  • Fixed Reisher Scholars Committee app to display all students that applied
  • Pulled lists of Transfer Students in particular classes for targeted recruitment into Transfer Mentor groups
  • Dropped of projector with all cords located in the bag, picked up kids toy workbench
  • Attended karate class
  • Fixed orientation housing rate breakdown to reflect new tax distribution - adapted reports to have multiple rates per program per year, differentiated by date.  We can make deposits again!
Today I discussed:
  • Genetically modified crops
  • Physics
  • Quantum Physics
  • Teaching Multiple to Orange belts
  • Tai Chi Soft-Hands vs. Wing Chun
    • These are both "soft" arts which focus on relaxation, compared to Karate which is a "hard" art and driven by tension.  Of course, all styles use both relaxation and tension, so perhaps it's better to consider as "more yin" or "more yang".  Tai Chi soft hands has as a goal to connect and continue/redirect the motion where Wing Chun is more spring-board using their energy to strike.